Frequently Asked Questions
Everything You Need to Know
Have questions about renting a vehicle with AIM Luxe? Find clear answers regarding documents, age requirements, and booking policies below.
What types of vehicles are available in your fleet?
We offer a versatile range of premium vehicles, including executive sedans, high-end SUVs, spacious MPVs/vans for group travel, and luxury luxury cars. Every vehicle is late-model, meticulously maintained, and thoroughly sanitized before each rental.
Are your vehicles fully insured?
Yes, 100%. Every car in the AIM Luxe fleet is fully insured for passenger safety and vehicle damage. You can travel with complete security knowing you are protected against unexpected incidents on the road.
What documents do I need to provide to rent a car?
For Chauffeur-Driven Rentals: Simply provide a valid CNIC (for local residents) or Passport copy (for overseas guests/tourists).
For Self-Drive Rentals: You will need a valid original CNIC or Passport, an active Pakistani or International Driving License, and basic address verification.
How far in advance should I reserve a vehicle?
While we do our best to accommodate last-minute requests, we strongly recommend booking 24 to 48 hours in advance—especially for high-demand luxury models, weekend travel, or wedding events.
Can I book a vehicle on behalf of a guest or client?
Absolutely! Many of our clients book executive rides for visiting delegates, family members, or overseas guests. Simply fill in their travel details and contact numbers during the reservation process, and our team will coordinate directly with them.
Do you provide airport pickup and drop-off services?
Yes, we offer punctual airport transfers across major cities in Pakistan. Our chauffeur will monitor your flight status in real time and greet you right outside the arrival terminal with a smooth, hassle-free ride ready to go.
What qualifications do your chauffeurs have?
Our professional chauffeurs are background-verified, highly trained in executive etiquette, and well-versed with major city routes and intercity highways. They prioritize safety, punctuality, and client privacy above all else.
Are fuel costs and toll taxes included in the rental price?
Standard rates cover vehicle rental and driver services. Fuel expenses, motorway toll taxes, and parking fees are calculated based on your actual route and paid directly by the client, ensuring complete transparency with no hidden costs.
What payment methods do you accept?
We accept local bank transfers, credit/debit cards, and cash payments upon delivery. For corporate or long-term rentals, we also offer custom invoicing packages.
What happens if I need to cancel or modify my booking?
We understand plans change! You can modify or cancel your reservation free of charge up to 12 hours before your scheduled pickup time. Just call or WhatsApp our support team at +92 300 8118964 or +92 300 2375948.